What makes a good benefits analyst?

Some years ago we published the results of a survey on what were the key skills and competencies of a portfolio business analyst.  Even then we struggled to find a suitable and commonly used job title for those analysts involved in supporting the development of business cases and benefits management plans.  We have come across so many names – business case analyst, benefits analyst…

Five years later and benefits management remains an aspiration rather than a reality in most organisations.   Heather van Wyk presented on her experiences in benefits management at the EMEA PMI Congress in Berlin.  She relates how, when she quizzed the audience, only a handful of participants felt that businesses were successful in implementing effective benefits processes.

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