The stakeholder-led project

City of Cape Town Integrated Rapid Transport (IRT)

As part of the build up to the 2010 FIFA world cup the City of Cape Town embarked on the development of an ambitious new IRT system which would provide bus transport into and across the city.  In phase one the aim was to provide transport links from the airport (addressing the needs of the increased number of international and national passengers) and from selected northern and central areas where roads were increasingly overloaded (addressing citizen’s needs for improved town transport).  The IRT project was a critical infrastructure project and 2010 FIFA gave the city the energy, and publicly recognised urgency needed to get it happening.

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Remploy – a case of super-sensitive, stakeholder management


When Remploy was set up more than 60 years ago, the only way for it to fulfil its mission of providing employment for disabled people was through its own factories – which had grown by 2007 to a network of 83 sites, in every area of the country.

The vision

The latest thinking among disability groups and leading charities is that many disabled people will have better prospects working in mainstream employment, rather than on specialist sites.

Jo Williams, Chief Executive of Mencap (the leading UK charity for people with a learning disability and their families), has said: “When the factories were started 60 years ago they were making an important contribution. Those days have gone really. We’re looking forward to seeing people with disabilities fully integrated into society.” Bob Warner, Remploy’s Chief Executive, shares Mencap’s views.

As he says, “Remploy have a great opportunity to help more disabled people find jobs, but we have to change how we work in all areas of Remploy. There is now an acceptance that disabled people would prefer to work in mainstream employment alongside non-disabled people rather than in sheltered workshops from which they do not progress and develop. Therefore the company had to change.”

Remploy realised that, with the changing dynamics of employment today, for the cost of employing one person in a Remploy factory it could place four people in jobs with mainstream employers. Furthermore, some of the businesses that had been set up in the post war years were in urgent need of refocusing to ensure that they were meeting current market needs.

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